PapersOwl Review – A Service with Claims That Customers Disagree with

PapersOwl is an essay writing service whose date of establishment is undisclosed. According to its contact page, the service has its base of operation in Cyprus. On loading Papersowl.com for the first time, the first thing I realized is that it is an easy to use website. A potential client does not have to waste time figuring out how everything works. When placing an order, the client only needs to follow 4 simple steps. The first step will involve the customer selecting the type of paper that he/she needs Papersowl.com to write for him/her. The next step will involve selecting a writer. The customer will then need to add funds to his or her balance on Papersowl.com so that the writer can start working on his or her paper. Finally, the customer will need to pay the writer after the paper is finished.

I checked Papers Owl pages to try and determine the deadlines offered. I realized that the essay writing service does not have any specific deadlines. On the writing service homepage, they indicated that they can handle writing papers whose deadlines are even 12 hours away. There was no information indicating whether this is the shortest deadline period they could handle. Also, I could not determine if the service charges an extra fee for close deadlines.

I was impressed by the payment options offered by Papersowl.com. The customers are allowed to pay using either a credit card or PayPal. The service accepts a wide range of credit cards. These include:

  • Mastercard
  • American Express
  • Discover
  • VISA

What impressed me about these payment options is that the customer will not have to worry about losing his or her money. Both PayPal and credit card companies do offer the customers a chance to dispute the charge made if the customer does not get value for the money.

Before placing an order, a customer is allowed to chat with the Papersowl.com writers. Also, the Papers Owl system does offer the customer a chance to view the writer’s reviews and ratings in order for him or her to make a more informed decision. After placing an order, the writer and client are granted access to a messaging board where they can contact each other.

When customers need any help from the customer support team, they can contact them via 2 main options. A customer can either use the live chat or their email address. Papersowl.com indicates that their customer service is offered on a 24/7 basis. I decided to try out their live chat option. After sending a question, here is the response I got:

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Papersowl.com Live Chat

The above response showed that even though the customer service is offered on a 24/7 basis, customers may not always get the help they need when they need it. Buyers who prefer communicating via the email are supposed to send their queries to [email protected]

PapersOwl Writing Services

Looking at the services offered by Papersowl.com told me that Papersowl is a quite diverse essay writing service. The website homepage claims that they are capable of handling any type of assignment. The services I found on Papersowl.com include:

  • Research papers
  • Essays for sale
  • Thesis
  • Admission essays
  • Dissertations
  • Coursework
  • Critical thinking
  • Term paper
  • Case Study
  • Argumentative essays
  • Presentation or speech

The website does include the word “other” on its list of services. This suggested that customers can get more services than the ones listed on its homepage. The essay writing service guarantees users of three main qualities. These are:

  1. Professional writers
  2. Plagiarism free work
  3. Timely delivery

While these qualities may make the customer feel like working with Papersowl.com, there is no way to determine whether they are genuine. Papersowl.com could be just using them for advertisement.

Papersowl.com states that they have more than 400 professional writers. I was interested in determining the kinds of people will be working on my paper just in case I decided to place an order. I loaded the top writers’ page. This page indicated that their top writers were all reliable and have a good mastery of the English language and grammar. After loading a couple of writer profiles, I realized that the profiles did not have any credentials describing their skill sets or qualifications. What was on the writer’s profiles were the ratings they had gotten from their previous clients.

Papersowl.com Pricing and Offers

Papersowl.com utilizes a bidding platform. This means that the prices offered may vary significantly depending on the writer who is bidding for the project. The customer may choose to have Papers Owl select a writer for him or her. This service will cost the customer $9.99. After signing in, I was required to give the details of the paper I wanted to get completed by Papersowl.com. No prices were stated on the website up straight. I tried locating coupon codes on third-party websites which customers can use on Papersowl.com to reduce their prices. I could not find any coupons. I was hoping that Papers Owl would at least have some offers on its main website. After going through the website pages, I could not locate even one that had some offers on it.

PapersOwl Satisfaction Guarantee

Papersowl.com guarantees that their writers will always deliver high-quality work. However, if there is a chance that a customer happens to not like the work delivered to him or her, Papers Owl claims that they will offer a 100% refund. The writing service claims that the customers will have access to various methods of dispute resolution if these happen to arise at any point. The Papersowl.com support team claims that they offer unlimited support and hence the customer won’t have to worry about anything going wrong. Instead of requesting for a refund, customers can actually ask for free revisions. The money a customer adds to Papers Owl is not released before the customer is satisfied with the delivered work. This suggests that it is possible to ask for revisions easily. The writer will obviously be motivated to get his or her money.

Papersowl.com Reviews

I was impressed by the reviews Papers Owl has on its website. However, since these can be accessed by the service management, I figured that they may not be genuine. The reviews could be copied, fake, or simply manipulated to make them look attractive. I decided to look for some reviews on a third-party website. I did find some reviews. I have captured some of them below:

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PapersOwl Reviews

Emily was satisfied with the services offered by Papersowl.com. She ordered a research paper and she was completely impressed with the quality of paper delivered. She talked to the customer support department and the agents were friendly to her. She scored an A+ in her paper. Tiffany reported that her friend used Papers Owl while she used a different website. According to her rating, the services appear to have offered them average quality work. Each service had its own benefits which she did not state.

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Papers Owl Testimonials

Nathaniel reported that he paid $230 for a research paper he called crappy. His teacher was not impressed with the work. The service appears to have deceived Nathaniel into thinking that they have great service. The customer support team did not help him resolve his issue. After asking for the promised refund, he never got it.

Susanna worked with Papersowl.com and she appears to have gotten her money’s worth. She thanked Papers Owl for the A+ they helped her score. She reported that she would recommend the service.

On SiteJabber, the review site I sourced the above testimonials, Papersowl.com managed to score an average rating of 4.1 stars out of 5. This suggests that the kind of service offered by the Papers Owl is above average. There is, however, no guarantee of getting a great paper. This is based on the fact that some customers were not impressed.

Conclusion

Based on the overall rating for Papers Owl on a third-party review-collecting website, the service appears to offer above average quality. What is really discouraging is the fact that there is no guarantee of good quality work every time you place an order. Some of the customers were very unimpressed. Papersowl.com feels quite safe since it promises buyers refunds. Since customers do not have to release the funds before they get satisfied with the delivered work, asking for revisions seems much easier. The writers on Papersowl.com do not have evidence on their profiles showing their expertise. This makes it hard for a customer to determine who should handle his/her project. Papersowl.com has reviews on third-party sites. This suggests that the writing service is active. While Papers Owl may be worth trying, customers shouldn’t be too hopeful about getting exactly what they were looking for.

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